Frequently Asked Questions event and party planning event planning business
Please reach us at shionna@lehighvalleyluxurypicnic.com if you cannot find an answer to your question.
A: The Pop Up Picnic includes seating, décor, food & drink for you and your guests plus delivery, setup & cleanup.
- Shionna Luxxure picnic: low tables, pillow and rug seating, lanterns, LED candles, fresh flowers, greenery garlands, table settings.
- Food + Drink: water, fruit punch, for a full description, read more here.
A: Choose your perfect location or email us to collaborate on a special place. If you have an address, landmark, or GPS coordinates, send those with your request. We can't accommodate all requests but we will do our best. When dealing with rough terrain: sand, trails, steep slopes, etc. we may not be able to navigate with all our equipment, so we aim to keep all our setup locations within 30 yards of delivery vehicle access.
Our favorite locations are listed on our booking page.
Shionna Luxxure Picnic can travel up to 35 miles
Most picnics include traveling except our elegant bundle
Please understand extra time block off to delivery your luxury picnic
Traveling Fee
10 miles from Allentown area please add $30
20 miles from Allentown area please add $60
35 miles from Allentown area please add $100
A: No, we leave after you're settled and return once your picnic reservation ends. If you need us during your picnic, you can call or text your Pop Up Picnic Tech.
A: If you're planning a picnic for a group of adults and young children, it can be hard to know if the kids "count." We leave that decision up to you- if you’d like a place setting, seating food for them, then yes, regular rate applies. If you don’t want those accommodations, simply tell us how many guests will require a place setting, seating, and food.
Please keep in mind that our table sizes vary based on guest count so if you book for 2 people, we bring a 30” square table. If you have 2+ kids, there likely will not be enough room.
A: Not at this time, but we make accommodations. Please make a request at booking.
A: Usually no, but it depends on the location, number of people, and a few other factors, (i.e. weddings always require permits.) If you have a question about permitting, just ask.
A: Checkout our Food + Drink page for a full description.
A: Yes! We can accommodate most dietary needs, just make a note when completing your booking and we'll be in contact to confirm your request. For a basic list of dietary accommodations, check out the Food + Drink page.
A: We don't offer any refunds but we will reschedule your picnic or issue a credit with enough advance notice.
- For parties of 2, 3 or 4 guests: No refunds. Full credit up to 72 hours in advance. 72 hours-12 hours, we charge a 50% cancellation fee. Same-day cancellations and no shows will not be issued a credit.
- For parties of 5-10 guests: No refunds. Changes and cancellations made 2 weeks or more in advance will be issued a full credit; 13- days-7 days in advance, we charge a 50% cancellation fee. Cancellations within 7 days will not be issued a credit.
- For parties of 11+ guests: No refunds; changes and cancellations made 2 weeks or more in advance will be issued a 50% credit; cancellations or changes made within 14 days of the picnic will not be issued a credit.
A: While rare, we sometimes have to move locations or change dates due to weather. Because rain in Lehigh Valley is highly unpredictable (we regularly see 100% chance of rain forecasted only to have sunny skies (and no rain) hours later.) If it looks like weather may affect your reservation, we will reach out with covered locations or rescheduling options. We check the weather regularly and if at the 48 hour mark and 24 hour mark, there is more than a 40% chance of rain we will contact you to discuss your options. There is no cancellation charge for rescheduling your picnic due to weather if there is over a 40% chance of rain.
- It’s simple! All guests are required to purchase an admission ticket to Pose, Snap & Post in all of our luxurious backdrops for a full 60 minutes. Whether you’re visiting us for a special occasion or simply coming for a day of photo filled fun, Creative Selfie Studio is the perfect place to capture memorable moments to last a lifetime!
- The options are endless at CSS! We are the photo hub for all photo worthy occasions. CSS is the perfect setting for birthdays, content creation, maternity shoots, date nights and all your milestone moments. Let CSS be your canvas as your imagination runs wild!
- Yes photography services are available as a add. Your welcome to bring your tripod and we can help snap a picture as well.
- Picture are taken during your service and posted on our social media and website unless states by clients no to during booking. Please review contract that's sign during booking.
- Absolutely! We invite all of our guest to bring their cameras
Image Release
In the event that photographs of Your Selfie experience have been taken and shared either on social media or with us, Creative Selfie Studio reserves the right to use such photographs in its promotional materials.
- Simply bring yourself, an outfit change or 2, and maybe a friend to share the fun with!
- We strongly advise our guests to arrive 5-10 minutes prior to your time slot to ensure swift check in allowing you to experience the entire exhibit within your allocated time frame. Your time in the exhibit begins at the start of your time slot and ends at the end of your time slot. Last entry is 30 minutes prior to the end time.
- EXAMPLE: 10:00 AM – 11:00 AM time slot; would start at 10:00 AM and end promptly at 11:00 AM. Last entry would be 10:30 AM
- Right here! Choose your experience, tickets are sold by date and hourly time slot.
Can I buy tickets at the door?
- Book it while you still can! APPOINTMENT ONLY
- All ticket sales are final and non refundable.
- Children under the age of 2 are free, children ages 2-12 must purchase a child's admission ticket. Children over the age of 12 require an adult admission ticket.
- All guests entering CSS must pay full admission price, so don't be shy and join in the photo fun!
In the event that photographs of Your Picnic Package have been taken and shared either on social media or with us, Shionna Luxxure Picnic reserves the right to use such photographs in its promotional materials.
Term and conditions
Detail your services
Due to high volume, deposits of 50% of the set-up fee are non-refundable.
If weather conditions are not optimal, it is your due diligence to contact Shionna Luxxure Picnic to reschedule 24 hours before a planned event, otherwise the event will be considered scheduled, rain or shine and you will be charged fully.
All payments are due 24 hours prior to the event. In case of cancellation or rescheduling, payment will be refunded back minus the 50% non-refundable deposit.
Deposits will be held for rescheduled events and not recharged again.
Cancellation is possible minimum 24 hours in advance, 50% deposit will not be refunded.
Credit card numbers are needed to hold your reservation.
Rescheduling can occur anytime in the next year (365 days) from the planned date, depending on availability.
Home set-ups can be arranged due to weather conditions if 24+ hour notice is provided.
Space set-ups are not guaranteed in particular spots requested.
If planning an indoor/ private residence event and alcohol will be present or requested, we require to see an ID stating the event host is over 19 years of age.
You are welcome to bring your own food to our set-ups. However, the following policy applies;
- Any customer who is to bring food not ordered or arranged by the Shionna Picnic Events caterers to the set-up, the client must meet a minimum of 30 minutes prior to the event with the food to be arranged by the Shionna Team.
- Any food not ordered or arranged by Shionna Picnic Events is subject to a fee of $50.00, in the case of the food is requested to be arranged by Shionna. This fee covers the labor, the rental use of equipment (i.e. boards and decorative platters), and the clean-up of all food items/ garbage.
- In the case that the client declines these services, the client is in charge of the disposal of any garbage or food scraps produced. However, Shionna will collect all dirty dishes. Any boards or decorative platters will not be provided, and the arrangement of food will be your own responsibility.
Any items broken during an event are subject to a review and may or may not be charged to the account provided at the time of booking to replace the item/ equal cost.
Shionna Luxxure Events is a paperless company and all services are subject to change in price, and availability without notice.
All bookings must be done a minimum of 48 hours in advance with a 50% deposit of the set-up fee paid at the time of booking. If booking occurs less than 48 hours in advance by special exceptions, full price must be paid up front.
We are not responsible for any issues with outsourced services or third party suppliers that are recommended through our website.
By agreeing to our services you agree to our Terms & Conditions set-out automatically.
event and party planning
Shionna Luxxure Picnic
812 Hamilton Street 4th FLOOR, Allentown, Pennsylvania 18101, United States
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Shionna Luxxure Picnic
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